Last updated: September 2025
This Privacy Policy explains how Inside Sauna (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://insidesauna.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. When we do, we will update the “Last updated” date above.
2. Personal Information We Collect
Information You Provide Directly
We may collect the following information when you interact with our Site or place an order:
- Name, email address, and phone number
- Billing and shipping address
- Order and payment confirmation details
- Account credentials (if you create an account)
- Customer support communications
You may choose not to provide certain information, but this may limit your ability to use some features of our Services.
Information Collected Automatically (Cookies & Usage Data)
When you visit our Site, we automatically collect information using cookies and similar technologies, including:
- IP address
- Browser and device information
- Pages visited and interactions with the Site
This information helps us improve our Services, analyze usage, and enhance your shopping experience.
Information from Third Parties
We may receive information from third parties such as:
- Shopify, our e-commerce platform
- Payment processors
- Analytics and advertising partners
Any information received from third parties is handled in accordance with this Privacy Policy.
3. How We Use Your Personal Information
We use your information to:
- Process orders and payments
- Deliver products and services
- Communicate order updates and support responses
- Improve our Site and services
- Send marketing communications (you may opt out anytime)
- Prevent fraud and maintain security
4. Sharing Your Personal Information
We may share your information with:
- Service providers (payment processors, shipping partners, analytics providers)
- Business and marketing partners (such as Shopify)
- Legal authorities when required by law
We do not sell your personal information.
5. Cookies
We use cookies to operate and improve our Site. You can manage or disable cookies through your browser settings, but this may affect site functionality.
For more information about Shopify-related cookies, visit Shopify Cookies.
6. User-Generated Content
Any reviews or public content you submit may be visible to others. We are not responsible for how third parties use publicly shared information.
7. Children’s Privacy
Our Services are not intended for individuals under 16, and we do not knowingly collect personal information from children.
8. Data Security & Retention
We take reasonable measures to protect your information but cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or deletion
- Opt out of marketing communications
- Object to certain data processing activities
You may exercise these rights by contacting us using the details below.
10. International Users
Your information may be processed and stored in the United States or other countries where our service providers operate. Appropriate safeguards are used for international data transfers when required.
11. SMS Marketing
If you opt in to SMS messaging, we may send order updates and promotional messages. Message and data rates may apply. You can opt out at any time by replying STOP.
SMS consent data is used only to operate our messaging service and is not sold or shared for unrelated purposes.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Inside Sauna
Email: support@insidesauna.com
Phone: (350) 220-4546
