-43%Free Shipping: We proudly offer 100% free shipping on all orders—no hidden fees or exclusions.
Processing Time: Orders are processed within 1–2 business days.
Shipping Time: In-stock items typically ship within 3–7 business days via FedEx Ground or trusted LTL carriers.
Delivery Method: All saunas are delivered curbside.
All Sales Final: We do not accept returns on any products, including Golden Designs, Dundalk Leisurecraft, and HUUM.
Order Cancellations: Cancel within 24 hours at no charge (if not yet shipped). After 24 hours, a 3% fee applies. Orders cannot be canceled once shipped.
Refused Deliveries: Refusing delivery for reasons other than damage or error may result in deductions from your refund.
Damaged or Defective Items: If your order arrives damaged or defective, we’ll replace it free of charge. For warranty issues, we’ll assist with repair or replacement through the manufacturer.
Email: sales@insidesauna.com
Phone: (820) 221-7717
