Last updated: September 2025
This Privacy Policy describes how Inside Sauna (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://insidesauna.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree, please do not use our Services.
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. When we do, we will update the “Last updated” date at the top of this page.
We may collect the following information when you interact with our Site or place an order:
Name, email address, phone number
Billing and shipping address
Order and payment confirmation details
Account credentials (if you create an account)
Customer support communications
You may choose not to provide certain information, but doing so may limit your ability to use some features of our Services.
When you visit our Site, we automatically collect certain information using cookies and similar technologies, including:
IP address
Browser and device information
Pages visited and interactions with the Site
We use this information to improve our Services, analyze usage, and enhance your shopping experience.
We may receive information from third parties such as:
Shopify, our e-commerce platform
Payment processors that securely handle transactions
Analytics and advertising partners
Any information received from third parties is handled in accordance with this Privacy Policy.
We use your information to:
Process orders and payments
Deliver products and services
Communicate order updates and customer support responses
Improve our Site and services
Send marketing communications (you may opt out at any time)
Prevent fraud and maintain security
We may share your information with:
Service providers (payment processors, shipping partners, analytics providers)
Business and marketing partners (such as Shopify)
Legal authorities when required by law
We do not sell your personal information.
We use cookies to operate and improve our Site. You can manage or disable cookies through your browser settings, but this may affect site functionality.
For more information about Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
If you submit reviews or other public content, that information may be visible to others. We are not responsible for how third parties use publicly shared information.
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
We take reasonable measures to protect your information but cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Depending on your location, you may have the right to:
Access your personal information
Request corrections or deletion
Opt out of marketing communications
Object to certain data processing activities
You may exercise these rights by contacting us using the details below.
Your information may be processed and stored in the United States or other countries where our service providers operate. When required, we use appropriate safeguards for international data transfers.
If you opt into SMS messaging, we may send order updates and promotional messages. Message and data rates may apply. You may opt out at any time by replying STOP.
Your SMS consent data is used only to operate our messaging service and is not sold or shared for unrelated purposes.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Inside Sauna
Email: support@insidesauna.com
Business Address: 15442 Ventura Blvd, Sherman Oaks, CA 91403, United States
Free Shipping: We proudly offer 100% free shipping on all orders—no hidden fees or exclusions.
Processing Time: Orders are processed within 1–2 business days.
Shipping Time: In-stock items typically ship within 3–7 business days via FedEx Ground or trusted LTL carriers.
Delivery Method: All saunas are delivered curbside.
All Sales Final: We do not accept returns on any products, including Golden Designs, Dundalk Leisurecraft, and HUUM.
Order Cancellations: Cancel within 24 hours at no charge (if not yet shipped). After 24 hours, a 3% fee applies. Orders cannot be canceled once shipped.
Refused Deliveries: Refusing delivery for reasons other than damage or error may result in deductions from your refund.
Damaged or Defective Items: If your order arrives damaged or defective, we’ll replace it free of charge. For warranty issues, we’ll assist with repair or replacement through the manufacturer.
Email: sales@insidesauna.com
Phone: (820) 221-7717
You may check out all the available products and buy some in the shop
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