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Phone
(820)-200-4152
support@insidesauna.com
Open Time EST
Customer Service Available Monday to
Sunday 9 am to 6 pm EST
At Inside Sauna, we are dedicated to excellence and the satisfaction of our customers. If you have any questions, comments, or need advice on our products, our team is here to assist you.
Free Shipping: We proudly offer 100% free shipping on all orders—no hidden fees or exclusions.
Processing Time: Orders are processed within 1–2 business days.
Shipping Time: In-stock items typically ship within 3–7 business days via FedEx Ground or trusted LTL carriers.
Delivery Method: All saunas are delivered curbside.
Refunds & Returns
All Sales Final: We do not accept returns on any products, including Golden Designs, Dundalk Leisurecraft, and HUUM.
Order Cancellations: Cancel within 24 hours at no charge (if not yet shipped). After 24 hours, a 3% fee applies. Orders cannot be canceled once shipped.
Refused Deliveries: Refusing delivery for reasons other than damage or error may result in deductions from your refund.
Damaged or Defective Items: If your order arrives damaged or defective, we’ll replace it free of charge. For warranty issues, we’ll assist with repair or replacement through the manufacturer.
Email: sales@insidesauna.com
Phone: (820) 221-7717